Katlynn Acrey, Operations Coordinator
Katlynn Acrey brings extensive experience in ABA operations and practice management to her role as Operations Coordinator at GreenLight ABA. Based in Rome, Georgia, Katlynn has been deeply committed to the field of Applied Behavior Analysis since 2019, building an impressive background that spans both clinical coordination and operational leadership.
Katlynn’s journey in ABA includes serving as Practice Manager at Chicago Autism Behavior Specialist, where she directed daily practice operations and provided high-level support to clinical and administrative teams. She went on to serve as Operations Manager and Intake Coordinator at Academy ABA, where she oversaw intake operations across both ABA and Autism Evaluation departments, supervised a team of 30 therapists, and ensured adherence to clinical standards and company policies. Most recently, she served as Intake and Marketing Specialist at Infinity Behavior ABA, where she managed all aspects of client onboarding, insurance verification, and community outreach.
Her comprehensive skill set includes intake coordination, client onboarding, marketing and community outreach, recruitment and staff training, workflow optimization, insurance verification and authorization, and policy development. Katlynn is known for her clear communication, process improvement expertise, and solutions-focused approach to challenges. She excels at building strong relationships with families, referral sources, and clinical teams to ensure seamless service delivery and exceptional client experiences.
Katlynn studied Early Childhood Education at Georgia Highlands College, which has informed her compassionate, family-centered approach to operations. She is passionate about providing meaningful care and resources to the autism community, and is committed to enhancing the quality of services families receive through collaboration, strategic planning, and continuous improvement.
Katlynn is very much looking forward to supporting GreenLight ABA’s clients, their families, and our entire team as we continue to grow and serve more families across Colorado and Arizona.Outside of work, Katlynn values spending quality time with family and staying connected to her community in Georgia.